UPDATE: I had to change the original news story I linked to on this post. (see below) In the space of just a few hours of it being mentioned on talk radio, the article at wsmv.com was pulled. Probably just a coincidence.

We’re on a “roll” today, aren’t we? I haven’t blogged this much…well, EVER! There’s just so much happening out there to report on and here’s yet another interesting “tidbit”!

Don’t you just love the free breakfast you get at some hotels when you travel? It’s one of the niceties the hospitality industry has almost turned into a norm. Some of us choose which hotel to stay at based on whether they offer the breakfast or not. I stayed at one hotel recently where the lady in charge looked like my Gramma. She ran around making sure everyone was happy, refilled the oatmeal, etc. She reminded me of the lady in the cafeteria in grade school that everybody loved!

Well, goodbye Gramma! The State of Tennessee has introduced legislation to tax hotels on the free breakfast food. It’ll be taxed at the prevailing sales tax rate of the county involved. In some parts of Tennessee, that’s upwards of 9% now.

The Commissioner of the Dept of Revenue doesn’t believe hotels will pass the costs along to consumers. Hmm, I wonder what they’re supposed to do?

You can read more about this story here.

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If you had any doubt of the impact increased regulation would have on small business, take a gander at this email I received from Amazon about Colorado Governor Ritter’s recent sales tax legislation…

Dear Colorado-based Amazon Associate:

We are writing from the Amazon Associates Program to inform you that the Colorado government recently enacted a law to impose sales tax regulations on online retailers. The regulations are burdensome and no other state has similar rules. The new regulations do not require online retailers to collect sales tax. Instead, they are clearly intended to increase the compliance burden to a point where online retailers will be induced to “voluntarily” collect Colorado sales tax — a course we won’t take.

We and many others strongly opposed this legislation, known as HB 10-1193, but it was enacted anyway. Regrettably, as a result of the new law, we have decided to stop advertising through Associates based in Colorado. We plan to continue to sell to Colorado residents, however, and will advertise through other channels, including through Associates based in other states.

There is a right way for Colorado to pursue its revenue goals, but this new law is a wrong way. As we repeatedly communicated to Colorado legislators, including those who sponsored and supported the new law, we are not opposed to collecting sales tax within a constitutionally-permissible system applied even-handedly. The US Supreme Court has defined what would be constitutional, and if Colorado would repeal the current law or follow the constitutional approach to collection, we would welcome the opportunity to reinstate Colorado-based Associates.

You may express your views of Colorado’s new law to members of the General Assembly and to Governor Ritter, who signed the bill.

Your Associates account has been closed as of March 8, 2010, and we will no longer pay advertising fees for customers you refer to Amazon.com after that date. Please be assured that all qualifying advertising fees earned prior to March 8, 2010, will be processed and paid in accordance with our regular payment schedule. Based on your account closure date of March 8, any final payments will be paid by May 31, 2010.

We have enjoyed working with you and other Colorado-based participants in the Amazon Associates Program, and wish you all the best in your future.

Best Regards, The Amazon Associates Team

That was a nicely worded “Dear John” letter, don’t you think? If you believe this is just a Colorado only tax issue, gird your loins, it’s coming your way!

Later this week I’ll share a story with you about City Sales Tax nightmare and the business bustin’ burden of what the reporting and paperwork process is like, as well as the impact on small business decisions. (Just in case folks want to know another reason why city sales tax revenue is down.)

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Covering the topic of health care has been a long time coming. (Sometimes I have to hold myself back!)

Healthcare has certainly been in the news a lot recently AND it has impacted our lives, behind-the-scenes, for years. Whether you have an employer plan, purchase a private plan because you’re self-employed or opt to self-fund and go it alone, you definitely have opinions and a world view shaped by personal experiences.

My world view is shaped through all three of those experiences and also another – I was as an Employee Benefits Specialist at the Rochester Institute of Technology & National Technical Institute for the Deaf. We offered five healthcare plans for faculty and staff to choose from, as well as a Section 125 Cafeteria Benefits Plan, lovingly referred to as a Flexible Spending Account. That plan allowed employees to put pre-tax dollars into an account which they would draw from once they experienced a qualified medical expense, like braces or new glasses. It helped people plan and also lowered one’s taxable income. My role was to present the information, then help employees evaluate the pro’s and con’s of each plan so they could make an informed decision.

What I learned people need includes:

  • enough information to make an informed decision – informed consent
  • clarity regarding the historical and future needs of themselves and family members
  • available subject matter experts to answer questions, especially answers to questions people didn’t ask because they “didn’t know what they didn’t know”
  • personal responsibility for shouldering some of the cost (we make the effort to learn more about things when we have to write the checks)
  • flexibility to opt-in, opt-out or change plans based on the open enrollment calendar or a “triggering event” (divorce, marriage, etc.)

Let’s get the straight scoop from industry experts, shall we?

Let’s begin with someone I connected with months ago when this topic was beginning to “loom large” on the horizon: Stephen Hyde, author of Cured! The Insider’s Handbook for Health Care Reform. Here’s what makes him an industry expert:

He has his MBA from Harvard Business School and is certified as a managed care actuary. He served under Ford and Carter administrations as the federal government’s chief HMO financial regulator, then started and led one of the earliest HMO companies, Peak Health Care. He’s been CEO of a two medical groups and board member and/or CEO of a hospital, a disease management company, two health management consultancies, a physician practice management firm, an adoption agency, a PPO company, and a health insurance company. He’s advised corporate and insurance company clients on how to improve prescription drug benefits by getting employees to ask their doctors about the best drugs for the least amount of money. He travels the country speaking on market-based health reform.

Here’s just one of the provocative statements he makes on his blog about health care:

“If we can all get high-quality and affordable food, clothing, housing, and transportation from lightly-regulated markets, why can’t we all do the same thing for our equally necessary medical care? After all, they’re all examples of what economists call ‘economic goods’ that are subject to the fundamental rules of supply and demand.”

And here’s what he says should be done to fix Obamacare.

What do YOU think we should do? Got an opinion? How about a personal experience that’s shaped YOUR world view? Let us have it!

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I believe there are three kinds of opinions about LinkedIn, a social networking tool that seems more transactional than Facebook or Twitter.

1. There are those who heard about it, posted a basic profile and aren’t sure what to do next. They get the occasional invite to “connect” and they accept, but that’s about it. After a while the dustballs and cobwebs gather, no one visits them anymore and they decide (with disgust or disappointment) that the darned thing doesn’t “work” or they are so VERY unattractive that no one would want to connect with them anyway!

2. There are those who live and breathe LinkedIn. They attend networking meetings with other LinkedIn users and may become a “Lion” (superuser, highly connected individual). They search profiles, participate in groups, connect others, answer questions, request recommendations and seek introductions to those who will hire them or buy their products.

3. Then there are some who swear they will never, EVER, waste their time on something quite so silly. They’d rather do the “real” work. Those people are probably not reading this post! Ha!

Oh and then there’s me! While I wouldn’t say I’ve discovered some magic formula for LinkedIn, I have developed a strategy that works well for what I do. So here’s how it goes…

I want all my social media tools to connect, as appropriate. I don’t want to spend more time than necessary posting to each one individually. For that reason, I’ve filled in the little boxes on my profile where you can link over to your website and blog(s). You do not have to limit yourself to the language from the basic drop-down options that say, “my website” or “my blog” or “my company” etc.

At the bottom of that drop-down box is another option entitled (coincidentally!) “Other”. If you select that option, you get to type in terms that are more compelling. For example, instead of “my blog” you can insert “humorous blog posts” or “daily stock pick blog”. The trick here is to make the language work FOR you. Make it sales copy, not something boring. Also, you may wish to include keywords like “social media coach” or “Colorado accountant” to attract the search engine gods. (NOTE: only relevant if you set your profile view to full view)

I keep my profile fresh. I might add a brief description of a recent project I’ve just completed. That way people know what I’m working on. I ask clients who find me on LinkedIn to tell me what was it they saw on that profile that attracted them. Typically, these are folks I have known for years, but they discover something new I’m working on that they weren’t aware of. People change, the projects we do will change and not everyone keeps up with your transformations and growth. They remember you like you used to be!

I post updates often. When you post updates, you show up on the weekly announcements email – ’nuff said! When appropriate, I might also check the little box underneath the “network updates” box to feed my update into my Twitter account. While you can manage your LinkedIn settings so that every update is sent to Twitter, some are just not relevant. The same goes for Twitter in reverse. You can change your Twitter settings so that every “Tweet” gets posted to your LinkedIn updates, but again, my tweets are not always relevant for my LinkedIn friends. The demographics are different, the people are different and what is helpful information for them is also quite different.

I use LinkedIn differently than Twitter or Facebook. Each one of these tools can become a favorite for different types of people depending on the function or reasons why they’re using it. AND each one of these tools will change rapidly depending on whether or not they monetize, what features they add or delete, etc. So I’d look at each one of them as fulfilling a very different role for you as you promote yourself, your career, business, council, commission, church, club or cause!

QUESTION: Which one of those three categories do you fall into? Have you found LinkedIn helpful for your business or job search or do you feel it’s just a colossal waste of time?

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Have you heard of HARO? It’s the acronym for “Help a Reporter Out”, a service started by Peter Shankman. He brings together “sources” and reporters. He figured reporters needed a good place to go to find subject matter experts to quote in their articles, interview on radio and television and for authors to get stories and submissions to use in their books.

With that one simple idea, a popular service and booming business was born!

I’ve subscribed to his complimentary service for years and have recommended it to my clients, many of whom have been regularly quoted and sourced. I’d recommend it for you too, regardless of whether you have a PR or marketing person on staff.

And for those who are familiar with HARO, please let us know whether you think it’s been worth it by posting your experience in the comments below!

Hope it’s helpful! Enjoy!

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19 Ways to Make More Money From Your Business

02.08.2010

My brother is in the midst of selling booths for an annual tradeshow and he showed me the list of almost 700 businesses he works from. “See here” he said, pointing to the multi-colored spreadsheet on his screen. “The ones in red have gone out of business since last year’s show.”
Yikes! There were a LOT [...]

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How to Promote Your Club, Cause, Church or Business by Blogging

01.29.2010

Did you know you can promote your club, cause, church, council, event or business by blogging?
In a previous article on How to Start a Business Blog, I discussed 11 how-to tips which people felt were pretty helpful. But on my How to Blog webinar yesterday, we covered more tips you also deserve to know! For [...]

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Will Colorado Springs Streetcar Study Fuel Economic Development?

01.20.2010

I love profiling innovative business concepts and this is definitely the right time to employ creative ideas that pack an economic development wallop!
So when my sister, Lisa Bachman, got involved in the Colorado Springs Streetcar Study, my ears perked up! After 14 years with a larger firm, the time was right for her to put [...]

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How to Save Money on Human Resource Information Management Systems

01.18.2010

Want to save money next time you search for an HR information management system?
Mike Theimer believes most people spend more than a boatload of money unnecessarily and from what I’ve seen in my little corner of the world, I’d likely agree!
I’ve worked for a few organizations that found themselves knee deep in alligators when implementing [...]

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Payroll Tips from Meike Alberts of Perquest Payroll

01.17.2010

Money scares me! No, not the spending of it, I’m good at that. I’m talking about the tracking and reporting part!
So, I’m in awe of folks who help others manage the tracking…and reporting…and the paying…and even more reporting! One of those folks is Meike Alberts, a Perquest Agency Owner. They do Payroll.
I interviewed Meike to [...]

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